Unified Communications

A telephone is no longer just a phone on a desk. It has now become a bespoke business integrated solution.

What does this mean for you?

Unified communications is changing the way businesses operate and share information amongst employees and customers. It enables you to collaborate emails, faxes, voicemails, mobile handsets (and much more!) in to one unified communications solution. 

So how can Dalycom help make your life that little bit easier?

Applications will sit on Microsoft Outlook so there are no additional programmes required to start up and it has a familiar feel for all users.

• Management of diaries and communication between people in and out of the office.

• Home workers can work seamlessly from home as everyone can see each other’s status whether they are in or out of the office.

• Presence management informs of staff whereabouts, availability and estimated return.

• Solutions are fully customisable to suit individual preferences.

• Solutions are Modular so you only need programmes for the applications you require.

• VIP Caller routing and greetings – Give your best client the VIP treatment!

• Call centre software.

• Call management software to help improve customer service, staff efficiency, measure sales and marketing activity and aid staff training.

• Call recording can be used for staff training and to resolve any disputes between staff and the client base.

• Voicemail and unified messaging, where voice messages appears in your inbox.

Read our latest case study on Unified Communications to see how Dalycom have helped a business work more productively and efficiently.