Freedom to Choose

Doing more with less is the new business imperative, not only to keep up with the ebb and flow of the economy, but to survive and thrive in a constantly changing environment.To succeed, organizations need flexible, cost-effective communications solutions that adapt to their unique needs.

Far from the one-size-fits-all model, organizations need the freedom to choose components from bestin-class vendors; to take an implementation approach that maps to their current IT strategy; and to meet the unique communications needs of their individual users without adding complexity. In other words, it’s about having the freedom to communicate on your own terms – to tailor your communications to your unique needs, not the other way around.

Mitel sets you free

Mitel®’s unique “Freedom Architecture” provides a rich user experience along with the flexibility and simplicity organizations need to adapt to today’s dynamic work environments. Through a single
software stream, Mitel delivers a diverse spectrum of communications capabilities and configurations so businesses can tailor their end-user solutions and network topography to their unique communications needs – without compromise or complexity.

Freedom from the desktop

Today’s communications solutions must conform to the needs of individuals and organizations. Mitel’s Freedom Architecture provides a communications infrastructure that’s flexible enough to integrate a variety of devices and media without adding cost and complexity, so you can keep everyone in the loop using an array of collaborative communications tools to meet the needs of desk workers, teleworkers, and road warriors.

Mitel gives your employees the:

• Freedom of an “in-office” communications experience from anywhere
• Freedom to use any mobile device they choose
• Freedom of a single identity, with one phone number, one voice mailbox, and one extension

Freedom from “walled” architectures

The era of the “walled garden” is ending. Organizations can no longer afford to be trapped in closed, single-vendor network architectures. Companies must be free to choose best-in-class technologies that map to their business objectives, so you can do more with less by implementing communications technologies that not only improve productivity, but also streamline yourinfrastructure and reduce costs.

Mitel gives your IT department the:

• Freedom from reliance on a single hardware vendor
• Freedom to adopt cutting-edge technologies and applications to help you gain competitive advantage
• Freedom to leverage your existing infrastructure
• Freedom to tailor communications to the organization’s specific requirements
 

Freedom from escalating costs

CIOs are constantly challenged with meeting the changing needs of their organization while keeping costs down. You need a predictable, manageable total cost of ownership, and the freedom to choose from a variety of deployment options and financing models to help reduce expenses and achieve more rapid return on investment (ROI) while ensuring a secure network and business continuity in case of a disaster.

Mitel gives CIOs the:

• Freedom from escalating costs so you can adapt to the ebb and flow of the economy
• Freedom to customize your existing communications infrastructure to meet the needs of your    individual users and customers
• Freedom to choose commercial terms that help you manage costs

Flexibility + Simplicity = Freedom

That’s the formula for Mitel’s Freedom Architecture. Combining our powerful call control solution with a rich suite of flexible options gives organizations the freedom to implement flexible, tailored
communications solutions without complexity.

Mitel Freedom Architecture

Mitel Communications Director

The heart of Mitel’s Freedom Architecture is the Mitel Communications Director (MCD), a single
software stream that underpins a diverse spectrum of communications capabilities and configurations.
MCD call control software allows you to operate your communications system on your choice of platform, such as the family of Mitel 3300 Controllers or industry standard servers from Oracle®, HP®, and IBM®.

Embedded multi-node management lets you manage multiple controllers – individually or within
groups – from a single log-on at a single screen; and differentiated levels of SIP resiliency ensure your endpoints are consistently available. MCD supports the industry’s largest range of desktop devices and accessories, along with a powerful suite of applications including multimedia collaboration, customer relationship management, and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported as well for extensive third-party applications through the Mitel Solutions Alliance program.

Mitel Mobility

Freedom is flexible solutions that move with you from moment to moment to ensure that you’re
always in touch – regardless of your location. MCD’s embedded Dynamic Extension solution gives users the freedom to select up to eight different devices to act as your business phone, so all of your phone numbers collapse into one, giving you a single identity through your business extension.

Mitel Unified Communicator® (UC) Advanced provides a single access point for all business communication and collaboration needs, along with real-time access to everyone in the organization – on or off the premises. UC Advanced Web and Mobile Portals allow easy viewing of corporate contacts and presence information; call history details; voice mail message details; and downloading and playing voice mail messages – from virtually any smartphone.

With UC Advanced Mobile, mobile users benefit from advanced unified communications capabilities – including location-based presence – on any mobile device. Additionally, Mitel Mobility for BlackBerry® Mobile Voice System integrates with Mitel’s advanced business communications applications, simplifying the call experience.

MITEL

Mitel Applications Suite

Mitel Applications Suite (MAS) brings together a complement of business-critical software applications on a single server to give organizations freedom of choice in deploying their unified communications solutions. This scalable solution – including Mitel NuPoint Unified Messaging™ (UM), Mitel Speech Auto-Attendant, Mitel Unified Communicator (UC) Mobile, Mitel Audio & Web Conferencing (AWC), Mitel Customer Service Manager (CSM), Mitel Business Dashboard, and Mitel Teleworker Solution – enables IT departments to deploy applications based on individual user needs, with a simple, single point of access through the UC Advanced client for a consistent user experience. Integration with Mitel Border Gateway (MBG) provides secure connectivity between
LAN and public Internet, allowing Mitel call control to work seamlessly behind company firewalls.

As a software offering, MAS is accessible on a variety of Mitel platforms or industry standard servers. Smaller organizations also have the option of deploying it as a turnkey solution by combining MCD and MAS on a Mitel 3300 Controller.

Mitel Virtual Solutions

Recognizing the industry evolution of voice communications as an integral part of the virtualized data center, Mitel collaborated with VMware® to become the first to break the latency barrier between voice telephony and virtualized software and provide a real-time voice application that can run in a virtualized data center environment, giving you the freedom to consolidate and
manage both voice and data in the same place.

Mitel Virtual Solutions is the industry’s first fully virtualized business communications software suite featuring Voice over IP telephony, as well as unified messaging, conferencing, collaboration, mobility, contact center, and IP border gateway capabilities. All of these essential unified communications functions can now be deployed alongside other traditional virtualized business
applications in a VMware-enabled data center on a VMware vSphere™ 4 server, saving capital investments in hardware, energy costs, and more.

Mitel Commercial Options

One size does not fit all. That’s why Mitel gives you the freedom to choose from three flexible deployment options and financing models to help reduce expenses and achieve more rapid ROI:

1. On-Premises Capital Purchase
Mitel’s full portfolio of unified communications solutions
are available as a traditional customer premises-based
solution purchased as a capital expenditure.

2. Managed Services
The Mitel TotalSolution® program delivers complete
management, support, consulting, and lease financing
so you can deploy your communications solution on your
premises, but have it fully managed and maintained by
Mitel, all for a fixed monthly cost.

3. Hosted Communications Services
Mitel AnyWare enables you to subscribe to a full
complement of business communications services that
are fully hosted and managed by Mitel in a Mitel data
center for one monthly, per-user subscription fee.